Public Utility Scale The Authority is a large, government-aligned utility serving 3.5 million residents plus 4 million visitors, with ownership of critical water and wastewater systems across Puerto Rico. This indicates steady long-term demand, mission-critical operations, and potential for enterprise-wide contracts in operations, maintenance, and system modernization.

Asset-Heavy Operations Maintains extensive infrastructure including 116 water filtration plants, 51 wastewater treatment plants, 1,723 pump stations, 2,186 tanks, and 20,000+ miles of pipelines. Opportunities exist for modernization, automation, monitoring analytics, and leak detection, enabling upsell of IoT sensors, SCADA enhancements, and cloud-based data platforms.

Financial Profile Revenue is in the range of 100–250 million dollars, suggesting a sizable budget for capital projects and vendor procurement. Potential for multi-year contracts in capital improvement programs, infrastructure upgrades, and service modernization with favorable procurement cycles due to public funding.

Tech Utilization Current tech stack includes AWS, Webflow, jQuery, Google Analytics, and standard web tools. This presents opportunities to propose modernization of IT/OT integration, cloud migration, cybersecurity hardening, and advanced data analytics to improve grid/plant efficiency and customer engagement.

Public Health & Compliance As the sole provider of water and wastewater services, the Authority is mission-critical for public health and environmental compliance. This creates demand for advanced water quality monitoring, resilience planning, regulatory reporting automation, and sustainability initiatives aligned with social impact objectives.