Qminder
IT Services and IT ConsultingEngland, United Kingdom11-50 Employees
Qminder provides an in-person service platform for managing appointments, walk-ins, and queues in brick-and-mortar environments. The system offers visibility into the customer journey and turns service data into insights that help reduce wait times and improve workflow efficiency. It supports real-time communication alongside queue management and appointment scheduling for a range of sectors, including government, healthcare, finance, education, and retail, and has powered more than a billion service interactions for brands such as AT&T, Verizon, Uber, and Apple. Based in London, England, Qminder operates in IT services and IT consulting with a focus on on-site customer flow management. It emphasizes turning data into actionable insights to optimize processes and service delivery. In 2023, Qminder published a list of must-have queue-management features to help buyers evaluate software, illustrating its continued product focus.