QPC Employee Directory
Software DevelopmentWales, United Kingdom201-500 Employees
QPC is a software development company based in Mold, Wales, founded in 1993. It focuses on real-time data, analytics, and performance solutions for contact centers, evolving from a consultancy to help organizations improve customer service operations. The offerings translate complex operational data into actionable insights that enable faster, smarter decisions across platforms and environments. The company serves contact centers globally and positions itself as a mid-sized software provider specializing in real-time intelligence for contact-center operations. In November 2023, QPC launched Tracxion Drive, an enhancement to its WFM/WEM data capabilities now integrated with the Genesys AppFoundry.