Queensland Ombudsman

Government AdministrationQueensland, Australia51-200 Employees

The Queensland Ombudsman is an independent government body based in Brisbane, Queensland, that reviews complaints about the actions and decisions of Queensland agencies. Its services are provided free of charge and confidentially, with legal restrictions preventing public commentary on individual complaints. The office covers a broad range of agencies, including state government departments, local councils, public authorities, and related entities involved in delivering community services. In addition to handling complaints, it acts as the Inspector of Detention Services, focusing on humane treatment and harm prevention through inspections and independent reporting of youth detention centres, adult prisons, and watch-houses, and it issues recommendations for improvement. It also serves as the oversight agency for Public Interest Disclosures, offering guidance and education to public sector employees about serious wrongdoing, while remaining independent of government and accountable to parliament.

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