Recognition and Awards Real Agency has recently been recognized with the UK User Experience of the Year award and achieved prominence at the 2025 eCommerce Awards, reflecting their expertise in delivering top-tier UX and successful eCommerce launches. This positions them as a leading agency in UX and conversion optimization, signaling potential opportunities for clients seeking award-winning digital solutions.

Strategic Partnerships The company has formed key partnerships with leading technology providers like Patchworks and project clients such as Aqualisa, a major UK shower manufacturer, indicating their active engagement in advanced integrations and platform migrations. These partnerships suggest a growing demand for robust eCommerce platform replatforming and seamless system integrations among their target clients.

Ecommerce Focus Specializing in Shopify, Magento, BigCommerce, and Adobe Commerce, Real Agency targets online retailers aiming to improve conversion rates and revenue. Their focus on quick-win optimizations and a tailored two-step approach indicates a strong demand for customized, performance-driven eCommerce solutions, ideal for growth-oriented retail brands.

Market Opportunity With a revenue range between $1 million and $10 million and a customer base of over 400 retailers, Real Agency operates in a significant niche of mid-sized eCommerce businesses. This presents a fertile sales opportunity to offer complementary services such as ongoing optimization, new store builds, and advanced integrations to similar companies seeking growth and improved user experience.

Technology and Innovation Utilization of advanced tools like Microsoft Clarity, HTTP/3, and Cloudflare underscores their commitment to cutting-edge technologies that enhance website performance and user insights. This expertise appeals to eCommerce brands looking for innovative, technically sophisticated partners to boost site speed, security, and conversion rates.