Tech Modernization The practice relies on a legacy tech stack including CFML and open source components hosted on AWS and CDNs, which can pose maintenance and security risks. Opportunity to offer modernization services such as migrating to a modern web and cloud hosting, automated backups, and seamless integration with dental EHR and practice management systems.

Growth Marketing With cosmetic services and a two doctor team, there is potential to expand patient acquisition through targeted local SEO, reputation management, online advertising, and content marketing focused on veneers, implants, and other high value treatments.

Operational Efficiency A small staff can benefit from cloud based practice management, online scheduling, patient reminders, and streamlined billing to reduce no shows and accelerate cash flow, while enabling better patient experience.

HIPAA Readiness Prioritize data security and HIPAA compliance through security assessments, encryption, multifactor authentication, regular backups, and vendor risk management to protect patient information.

Local Partnerships Located in Spokane Valley with cosmetic and restorative services, pursue regional partnerships with dental labs, implant suppliers, imaging vendors, and local clinics to improve supply margins and drive referral opportunities.