Growth and Expansion ResQ has demonstrated significant growth, expanding its headcount by 200 employees in Hull and increasing its partnership with Vodafone to create 120 permanent jobs, indicating strong market demand for its contact center services.

Award-Winning Service The company's recognition with multiple UK National Contact Centre Awards and a Silver Award for Health and Wellbeing highlights its commitment to high service quality and employee engagement, making it an attractive partner for brands seeking reputable outsourcing solutions.

Technological Innovation ResQ's proprietary iQ AI-driven solution enables advanced understanding of customer needs, providing a competitive edge that appeals to organisations looking to leverage cutting-edge technology for improved customer experience.

Market Position Operating within the UK contact centre outsourcing sector with revenues between $1M and $10M and employing up to 5000 staff, ResQ targets mid-market clients across diverse industries seeking reliable, multi-channel customer engagement services.

Employee Engagement ResQ's focus on health, wellbeing programs, and employee development initiatives like 'The All Hands' and Talent Spotting suggest a strong company culture, which can be leveraged to attract high-quality clients prioritising workforce stability and quality customer interactions.