Omnichannel Expertise Retail Assist specializes in integrated Omnichannel Supply Chain and Managed IT Services for retail and hospitality brands, presenting a sales opportunity to expand into retailers seeking end-to-end technology and operations optimization across multiple channels.

Global Reach With 24x7x365 support and multilingual help desk across continents, there is potential to upsell international retailers or franchises requiring scalable IT support and standardized service levels in multiple regions.

Strong Growth Potential Private equity backing and a growing client base including 232 coffee shops, 8650 stores, 682 restaurants, and 93 cinemas indicate capacity to take on larger or more complex IT solutions, offering cross-sell of software enabled solutions and services.

Recent Innovations Launch of OMIO PIM signals capabilities in product information management and data-driven merchandising, enabling cross-sell to brands needing PIM, digital catalog optimization, and improved product data quality.

Awarded Service Excellence Recognition in service desk CX and MSP finalist status showcases a proven track record; leverage as a trust-building angle to win new retail/hospitality clients seeking high-quality, reliable IT services and customer support.