Insights

Multi-brand reach Retail Assist serves 42 brands across retail and hospitality with omnichannel supply chain and managed IT services, indicating opportunities to upsell integrated IT solutions to existing clients and cross-sell to new brands within their portfolio.

Global 24x7 support Offering 24x7x365 help desk in 12 languages suggests scalability capabilities for multinational retailers and hospitality groups seeking consistent IT support across regions, presenting a path for enterprise-grade support contracts and SLA-based services.

Recent product launch Launch of OMIO PIM signals appetite for product information management platforms; potential upsell of PIM enhancements, integration services, or consultative implementation for retailers aiming to centralize product data.

Strong funding backing Private equity backing from Foresight Group since 2017 reflects growth potential and financial stability, creating a favorable narrative for expanding service footprints, larger contract negotiations, and longer-term strategic engagements.

Awarded service excellence Awards for Best Service Desk CX and MSP finalist status demonstrate validated capabilities in service delivery, enabling targeted pitches around customer experience enhancements, support modernization, and BPO-style partnerships for retailers.

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Retail Assist Tech Stack

Retail Assist uses 8 technology products and services including Google Conversion Tracking, WordPress, Microsoft 365, and more. Explore Retail Assist's tech stack below.

Google Conversion Tracking
Advertising Networks
WordPress
Content Management System
Microsoft 365
Email
SendGrid
Email Delivery
Font Awesome
Font Scripts
jQuery
Javascript Libraries
Algolia Realtime Search
Search Engines
Google Analytics
Web Analytics

Media & News

Retail Assist's Email Address Formats

Retail Assist uses at least 4 email formats:

Retail Assist Email Formats	Example	Percentage
First.Last@retail-assist.co.uk	John.Doe@retail-assist.co.uk	93%
FirstL@retail-assist.co.uk	JohnD@retail-assist.co.uk	4%
LastFir@retail-assist.co.uk	DoeJoh@retail-assist.co.uk	2%
FirstLas@retail-assist.co.uk	JohnDoe@retail-assist.co.uk	1%

Frequently Asked Questions

What is Retail Assist's phone number?

You can contact Retail Assist's main corporate office by phone at

+44-115-853-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Retail Assist's official website and social media links?

Retail Assist's official website is retail-assist.co.uk and has social profiles on LinkedIn and Crunchbase.

How much revenue does Retail Assist generate?

As of October 2026, Retail Assist's annual revenue is estimated to be $100M - $250M.

What is Retail Assist's NAICS code?

Retail Assist's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Retail Assist have currently?

As of October 2026, Retail Assist has approximately 187 employees across 6 continents, including Europe, North America and Oceania. Key team members include Chief Solutions Officer: R. K., Chief Operating Officer - Merret: G. B. and Chief Commercial Officer: R. P. Explore Retail Assist's employee directory with LeadIQ.

What industry does Retail Assist belong to?

Retail Assist operates in the IT Services and IT Consulting industry.

What technology does Retail Assist use?

Retail Assist's tech stack includes Google Conversion Tracking, WordPress, Microsoft 365, SendGrid, Font Awesome, jQuery, Algolia Realtime Search and Google Analytics.

What is Retail Assist's email format?

Retail Assist's email format typically follows the pattern of First.Last@retail-assist.co.uk. Find more Retail Assist email formats with LeadIQ.

When was Retail Assist founded?

Retail Assist was founded in 1999.

Retail Assist

Q: What is Retail Assist's phone number?

You can contact Retail Assist's main corporate office by phone at +44-115-853-****.

Q: What is Retail Assist's official website and social media links?

Retail Assist's official website is retail-assist.co.uk. Retail Assist has social profiles on LinkedIn.

Q: How much revenue does Retail Assist generate?

Retail Assist's annual revenue is estimated to be $100M - $250M.

Q: How many employees does Retail Assist have currently?

Retail Assist has approximately 187 employees.

Q: What industry does Retail Assist belong to?

Retail Assist operates in the IT Services and IT Consulting industry.

Q: What technology does Retail Assist use?

Retail Assist's tech stack includes WordPress, Twitter, Google Conversion Tracking, W3 Total Cache, Google Tag Manager.

Q: When was Retail Assist founded?

Retail Assist was founded in 1999.

Q: What is Retail Assist's NAICS code?

Retail Assist's NAICS code is 5415 (Computer Systems Design and Related Services).

IT Services and IT ConsultingEngland, United Kingdom51-200 Employees

Retail Assist is an IT services and consulting provider focused on retail and hospitality. Based in Nottingham, England, it partners with UK and international brands to deliver integrated omnichannel supply chain capabilities alongside managed IT services and solutions. The services aim to reduce costs, optimise operations, and support higher revenues, with round-the-clock support and a help desk available in multiple languages.

Its client base includes 42 brands across retail and hospitality, supporting 232 coffee shops, 8650 stores, 682 restaurants, and 93 cinemas, with a global service footprint across continents. In May 2020, Retail Assist launched OMIO PIM.