Modernization and IT RPU recently launched a new website and has a tech stack spanning AWS, Microsoft 365, Azure, OpenAI, WordPress, and cloud-based analytics tools. This indicates a readiness to adopt further digital solutions, integration projects, and increased emphasis on data analytics, cybersecurity, and customer experience platforms.

Smart Metering Growth The shift from automated meter reading to advanced metering infrastructure (AMI) with SparkMeter partnership signals growing data needs, demand-response capabilities, and potential upsell opportunities for IoT devices, data platforms, and energy management software.

Sustainability Initiatives Engagement in water and electric utilities with programs like time-of-use (TOU) pricing and lead replacement planning presents opportunities to offer demand-side management, energy efficiency programs, smart scheduling, and water conservation analytics to bolster reliability and sustainability.

Public Engagement Participation in Drinking Water Week and a unified CMS across regional partners show a culture of public outreach. This creates avenues for digital marketing platforms, customer self-service portals, mobile engagement apps, and community-facing energy/water usage dashboards.

Reliability and Compliance RP3 Platinum designation underscores a commitment to reliability and utility governance. This creates a market for high-availability IT solutions, grid analytics, risk and compliance software, asset management, and resilient cloud architectures to maintain award-level performance.