Fundraising Optimization The center runs multiple community fundraising events and has a history of grants, creating a strong basis for expanding donor engagement. Propose implementing a donor CRM and integrated online giving on Squarespace, with sponsorship management and automated communications tied to Google Workspace.

Security and Compliance As a health care provider with Windows Server and IIS and cloud services, there is a need for HIPAA compliant security, data backups, disaster recovery, and access controls. Propose managed IT services, security assessments, and cloud-based backups.

Patient Experience The Squarespace site can be extended with online scheduling, telehealth, patient education resources, and a patient portal integration to improve access and retention. Consider mobile-first design and seamless integrations to streamline patient interactions.

Partnership Growth Partnerships with Bridge to Home and NASW recognition provide credibility to attract sponsors and grants. Offer sponsorship programs, grant-writing support, and a donor/sponsor CRM to track outcomes and ROI.

Tech Modernization Current stack shows web hosting and basic tools; opportunity to modernize with integrated practice management, EHR integration, analytics, cloud storage, and marketing automation to improve efficiency and data-driven decision making.