SatisFacts & ApartmentRatings Email Format

Research ServicesCalifornia, United States11-50 Employees

SatisFacts & ApartmentRatings operates in the research services sector, focusing on multifamily insights and resident feedback. Based in El Segundo, California, the company supports apartment operators in understanding resident experiences and monitoring satisfaction across critical touchpoints.

In 2025, the firm introduced LEO, an integrated platform designed to transform how operators manage resident experience, reputation, and marketing. LEO emphasizes flexibility and scalability, bringing together more than twenty capabilities in a single interface at a flat monthly price. In May 2026, SatisFacts announced a feature enhancement within Exchange called Scheduled Reporting to help partners access insights when they need them.

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