Insights

Industry Diversification Segoso serves a wide range of industries including telecommunications, fintech, healthcare, energy, travel, and retail, indicating ample opportunities for cross-industry service expansion and tailored customer experience solutions.

Client-Centric Approach With a strong focus on customer experience metrics like CSAT and NPS scores, Segoso is positioned to offer premium contact center and experience management services that can enhance client loyalty and reduce churn for prospective clients.

Technological Integration Utilizing a modern tech stack including Microsoft SQL Server, Shopify, and WP Engine, Segoso demonstrates readiness to support clients seeking digital transformation efforts, especially in eCommerce and online customer engagement.

Expansion Potential Operating across Jamaica, Mexico, and the U.S. with flexible delivery models like nearshore and work-at-home solutions creates opportunities to target companies looking to optimize costs while maintaining high-quality customer service.

Growth Opportunities With a team of over 1100 employees and a scalable service model, Segoso can accommodate growing client needs in customer experience and contact center outsourcing, making it a compelling partner for companies planning rapid expansion.

Similar companies to Segoso

Segoso Tech Stack

Segoso uses 8 technology products and services including Microsoft SQL Server, MySQL, oEmbed, and more. Explore Segoso's tech stack below.

  • Microsoft SQL Server
    Database
  • MySQL
    Database
  • oEmbed
    Dev Tools
  • Shopify
    E-commerce
  • Font Awesome
    Font Scripts
  • WP Engine
    Platform As A Service
  • Bootstrap
    UI Frameworks
  • Contact Form 7
    Web Platform Extensions

Media & News

Segoso's Email Address Formats

Segoso uses at least 1 format(s):
Segoso Email FormatsExamplePercentage
First.Last@segosocaribbean.comJohn.Doe@segosocaribbean.com
50%
First.Last@segosocaribbean.comJohn.Doe@segosocaribbean.com
50%

Frequently Asked Questions

Where is Segoso's headquarters located?

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Segoso's main headquarters is located at 5 Southern Cross Boulevard, Montego Bay, Jamaica, JM. The company has employees across 1 continents, including North America.

What is Segoso's official website and social media links?

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Segoso's official website is segosocaribbean.com and has social profiles on LinkedIn.

What is Segoso's NAICS code?

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Segoso's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Segoso have currently?

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As of October 2025, Segoso has approximately 1K employees across 1 continents, including North America. Key team members include Vice President Of Strategic Partnerships: L. B. C.Head Of Workforce Management: A. J.President & Ceo: S. T.. Explore Segoso's employee directory with LeadIQ.

What industry does Segoso belong to?

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Segoso operates in the Outsourcing and Offshoring Consulting industry.

What technology does Segoso use?

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Segoso's tech stack includes Microsoft SQL ServerMySQLoEmbedShopifyFont AwesomeWP EngineBootstrapContact Form 7.

What is Segoso's email format?

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Segoso's email format typically follows the pattern of First.Last@segosocaribbean.com. Find more Segoso email formats with LeadIQ.

When was Segoso founded?

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Segoso was founded in 2020.
Segoso

Segoso

Outsourcing and Offshoring ConsultingJamaica1001-5000 Employees

Segoso is an international customer experience partner with operations in Jamaica, Mexico, and the U.S. Founded with a vision to strategically expand outward, Segoso offers a robust service delivery model with nearshore, onshore, and work-at-home options to provide the flexibility and responsiveness clients need. 

As a mid-size global player, the company provides essential contact center services to leading brands in a variety of industries, including Telecommunications, Fintech, Healthcare, Energy, Travel, Logistics, Hospitality, Retail, eCommerce, and more. 

With a team of over 1100 members. Segoso is the go-to partner for forward thinking brands that prioritize customer experience and team empowerment.

Segoso stands out from its competitors by offering a cutting-edge flat management strategy, which leads to low attrition, high performing teams, and successful client KPI’s such as CSAT, and NPS scores. 

This innovative approach to customer experience management ensures that our clients receive the highest quality services, resulting in satisfied customers and improved brand loyalty.

Section iconCompany Overview

Headquarters
5 Southern Cross Boulevard, Montego Bay, Jamaica, JM
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2020
Employees
1001-5000

Section iconMedia & News

Section iconFunding & Financials

  • $1M

    Segoso's revenue is estimated to be in the range of $1M

Section iconFunding & Financials

  • $1M

    Segoso's revenue is estimated to be in the range of $1M

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