Insights

Strategic Partnerships Service Dynamics is a multi-platform Enterprise Service Management specialist with partnerships to ServiceNow, Atlassian, Ivanti and HaloITSM, presenting cross-sell opportunities to clients using these platforms and potential for expansion into complementary solutions such as RMM integration via their new Atera partnership.

Global Support NZ-based client care team delivering 24/7 remote technical support and platform administration across time zones positions them as a reliable partner for international organizations seeking continuous service management, remote configurations, and proactive support.

Growth Potential Revenue range of 10M to 25M and a lean mid-market footprint (11-50 employees) indicate room to scale services through larger ITSM projects, managed services, and additional ES(M) capabilities, particularly for facilities, field services, HR service, and customer service management.

Digital Experience Focus on improving user experiences and business outcomes coupled with a robust tech stack and analytics tools (Microsoft Clarity, Google Cloud, HubSpot) enables targeted value propositions around user adoption, process optimization, and measurable service improvements.

Recent Expansion Recent partnership with Atera Networks enhances ability to integrate RMM into Service Management, offering richer data for decision-making and faster resolutions, which can be leveraged to upsell automated monitoring and remote management services.

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Service Dynamics Tech Stack

Service Dynamics uses 8 technology products and services including Linkedin Insight Tag, Microsoft Clarity, HubSpot Content Hub, and more. Explore Service Dynamics's tech stack below.

Service Dynamics's Email Address Formats

Service Dynamics uses at least 1 email format:
Service Dynamics Email FormatsExamplePercentage
First.Last@servicedynamics.co.nzJohn.Doe@servicedynamics.co.nz
100%

Frequently Asked Questions

What is Service Dynamics's official website and social media links?

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Service Dynamics's official website is servicedynamics.co.nz and has social profiles on LinkedIn.

How much revenue does Service Dynamics generate?

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As of October 2026, Service Dynamics's annual revenue is estimated to be $10M - $25M.

What is Service Dynamics's NAICS code?

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Service Dynamics's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Service Dynamics have currently?

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As of October 2026, Service Dynamics has approximately 31 employees across 4 continents, including Oceania, North America and Asia. Key team members include President: J. C., Head Of Platforms: D. V. and Head Of Delivery/Pmo: G. L. Explore Service Dynamics's employee directory with LeadIQ.

What industry does Service Dynamics belong to?

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Service Dynamics operates in the IT Services and IT Consulting industry.

What technology does Service Dynamics use?

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Service Dynamics's tech stack includes Linkedin Insight Tag, Microsoft Clarity, HubSpot Content Hub, Dropbox, Google Cloud, WP Engine, Vimeo and MouseFlow.

What is Service Dynamics's email format?

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Service Dynamics's email format typically follows the pattern of First.Last@servicedynamics.co.nz. Find more Service Dynamics email formats with LeadIQ.

When was Service Dynamics founded?

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Service Dynamics was founded in 2013.
Service Dynamics logo

Service Dynamics

IT Services and IT ConsultingAuckland, New Zealand11-50 Employees

Service Dynamics is a New Zealand-based IT services and consulting firm that focuses on enterprise service management across multiple platforms. It designs, configures, implements, and manages IT service management and broader enterprise service management initiatives to help organizations improve service delivery, business process efficiency, and user experiences. The company offers ongoing care, technical support, training, project delivery, and managed services to clients across various sizes and industries.

Its client base includes organizations of all sizes seeking to optimize IT services, asset management, and related business processes. A New Zealand-based ClientCare team operates in the GMT+12 time zone, providing 24/7 remote support and platform administration for customers worldwide. The firm is 100% Kiwi-owned and operated, reflecting local ownership in its business operations.

Section iconCompany Overview

NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2013
Employees
11-50

Section iconFunding & Financials

  • $10M - $25M

    Service Dynamics's revenue is estimated to be in the range of $10M - $25M

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