Established Expertise Service Intelligence has a long-standing presence in market research since 1992, demonstrating deep expertise in customer experience evaluation and operational audits that attract brands seeking reliable insights for service improvement.

Diverse Client Base The company serves a wide array of industries including retail, hospitality, banking, and pharmaceuticals, presenting opportunities to tailor solutions across multiple sectors and expand into underpenetrated markets.

Growth Potential With revenues estimated between 10 and 50 million dollars and a focused team of up to 200 employees, Service Intelligence is positioned for scalable growth, offering opportunities for partners to contribute to expanding their service offerings.

Tech-Driven Insights Their core services like mystery shopping and operational audits leverage innovative data collection and analysis methods, highlighting potential for integrating advanced technologies such as AI or machine learning to enhance service audits.

Market Differentiation Compared to larger competitors, Service Intelligence’s niche focus and specialized expertise make it an appealing partner for clients desiring high-quality, customized customer experience solutions within a competitive landscape.