Service Management Systems
Facilities ServicesTennessee, United States51-200 Employees
Service Management Systems provides full housekeeping, maintenance, and survey and consultant programs for high-traffic public facilities, capable of managing sites up to 2.5 million square feet. Across the United States, the company oversees more than 83 million square feet of facilities. Its approach rests on defined processes and systems intended to ensure consistent service quality, accountability, and clear communication, with the provider positioned as an extension of the client's management team. Founded in 1988 by William T. Coakley and based in Nashville, Tennessee, the company operates in the facilities services industry. Its customers are owners and managers of large public facilities seeking reliable housekeeping, maintenance, and advisory services to address ongoing operations. By integrating with a client's team and emphasizing accountability and open communication, the company aims to support long-term relationships.