Insights

Large facility footprint Service Management Systems manages cleaning and maintenance for facilities up to 2,500,000 square feet and serves over 83 million square feet nationwide, indicating a capability to scale for large campuses and multi-site enterprises. Sales teams can position SMS as a single integrated partner for expansive real estate portfolios.

Comprehensive service scope Offerings span full housekeeping, maintenance, and survey and consultant programs, enabling cross-sell of ancillary services to existing customers and the ability to tailor bundled solutions for facilities with diverse needs.

Strong revenue base With reported revenue in the range of 500 million to 1 billion, SMS sits in the upper mid-market to large enterprise bracket, suggesting a capability to engage enterprise procurement processes and compete for multi-site, long-term contracts.

Public-facing tech stack Utilizes commonly adopted tools (MySQL, Google Analytics, Microsoft Office, LinkedIn) and standard web analytics, which can ease integration discussions with customer IT teams and support data-driven service improvements and ROI demonstrations.

Industry positioning Operating in facilities services with competitors spanning global players, SMS can leverage its private-company branding and long tenure since 1988 to highlight reliability, client loyalty, and bespoke process-driven accountability as differentiators in deals with large facilities operators.

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Service Management Systems Tech Stack

Service Management Systems uses 8 technology products and services including iCIMS, WordPress, Salesforce, and more. Explore Service Management Systems's tech stack below.

Service Management Systems's Email Address Formats

Service Management Systems uses at least 4 email formats:
Service Management Systems Email FormatsExamplePercentage
FLast@smsclean.comJDoe@smsclean.com
60%
FirstLast@smsclean.comJohnDoe@smsclean.com
26%
First.Last@smsclean.comJohn.Doe@smsclean.com
8%
First@smsclean.comJohn@smsclean.com
6%

Frequently Asked Questions

What is Service Management Systems's phone number?

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You can contact Service Management Systems's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Service Management Systems's official website and social media links?

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Service Management Systems's official website is smsclean.com and has social profiles on LinkedIn.

How much revenue does Service Management Systems generate?

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As of September 2026, Service Management Systems's annual revenue is estimated to be $500M - $1B.

What is Service Management Systems's SIC code and NAICS code?

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Service Management Systems's SIC code is 7342 - Disinfecting and Pest Control Services and NAICS code is 5612 - Facilities Support Services.

How many employees does Service Management Systems have currently?

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As of September 2026, Service Management Systems has approximately 199 employees across 2 continents, including North America and Asia. Key team members include Chief Executive Officer: M. H., Chief Financial Officer: M. S. and President: W. C. Explore Service Management Systems's employee directory with LeadIQ.

What industry does Service Management Systems belong to?

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Service Management Systems operates in the Facilities Services industry.

What technology does Service Management Systems use?

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Service Management Systems's tech stack includes iCIMS, WordPress, Salesforce, Marketo, Office 365, Microsoft Teams, Adobe Creative Suite and Piwik PRO Core.

What is Service Management Systems's email format?

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Service Management Systems's email format typically follows the pattern of FLast@smsclean.com. Find more Service Management Systems email formats with LeadIQ.

When was Service Management Systems founded?

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Service Management Systems was founded in 1988.
Service Management Systems logo

Service Management Systems

Facilities ServicesTennessee, United States51-200 Employees

Service Management Systems provides full housekeeping, maintenance, and survey and consultant programs for high-traffic public facilities, capable of managing sites up to 2.5 million square feet. Across the United States, the company oversees more than 83 million square feet of facilities. Its approach rests on defined processes and systems intended to ensure consistent service quality, accountability, and clear communication, with the provider positioned as an extension of the client's management team.
Founded in 1988 by William T. Coakley and based in Nashville, Tennessee, the company operates in the facilities services industry. Its customers are owners and managers of large public facilities seeking reliable housekeeping, maintenance, and advisory services to address ongoing operations. By integrating with a client's team and emphasizing accountability and open communication, the company aims to support long-term relationships.

Section iconCompany Overview

Phone number
SIC Code
7342 - Disinfecting and Pest Control Services
NAICS Code
5612 - Facilities Support Services
Founded
1988
Employees
51-200

Section iconFunding & Financials

  • $500M - $1B

    Service Management Systems's revenue is estimated to be in the range of $500M - $1B

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