serviceMob Employee Directory
Software DevelopmentCalifornia, United States11-50 Employees
serviceMob, Inc. is a small to mid-sized software development company based in Irvine, California. The firm pursues customer-service analytics that go beyond standard metrics to understand and prevent the root causes of customer frustration and rising support demand. Its platform connects and analyzes interactions across all customer touchpoints, enabling proactive, systemic improvements rather than reactive ticket handling. The company serves organizations across industries including insurance, financial services, technology, and consumer goods, and works with Fortune 500 companies to improve customer experience and operational efficiency. In April 2024, serviceMob launched AI-backed Smart KPIs, representing a concrete update to its product offerings.