ServiceTrac

Market ResearchArizona, United States11-50 Employees

ServiceTrac is a mid-sized market research firm based in Phoenix, Arizona, with nearly three decades in operation. It provides tools and resources designed to help healthcare organizations improve occupancy by reducing turnover and increasing referrals, grounded in extensive survey activity within the sector. The company notes its experience includes hundreds of thousands of surveys, reflecting deep familiarity with healthcare dynamics.

Its customers are healthcare providers seeking to address workforce and patient-relations challenges, including operators in senior care leveraging its services to support occupancy and referrals. As a specialist in healthcare market research, ServiceTrac focuses on delivering measurement and insights that inform occupancy strategies. In late 2023, Eldermark announced a partnership with ServiceTrac to provide compliant resident surveys and marketing solutions for the senior care industry.

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