Shepard Presentations, LLC Employee Directory

Business Consulting and ServicesMissouri, United States2-10 Employees

Shepard Presentations, LLC operates in the business consulting and services sector with a focus on customer service, customer experience, and loyalty. The company provides keynote speaking, training programs, and advisory services designed to help organizations build lasting relationships with customers and employees. Led by Shep Hyken, a recognized author and Hall of Fame speaker, the practice works with a broad range of clients to share insights and best practices. Headquartered in St. Louis, Missouri, it serves organizations across diverse industries, including financial services, hospitality, manufacturing, and retail. Its flagship training program, The Customer Focus, is designed to cultivate a customer service culture and loyalty mindset and is available online. In addition to speaking and training, Hyken has authored several best-selling books on customer service and loyalty, and the firm maintains collaboration activity, such as a 2023 partnership with CX Network to combine studies on customer amazement and state of CX.

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