Shoppers, Inc. Email Format

Consumer ServicesOklahoma, United States11-50 Employees

Shoppers, Inc. is a consumer services firm that specializes in collecting and analyzing customer service feedback for clients across sectors such as retail, banking, and restaurants. With about 30 years of experience, it employs methods including mystery shopping, customer service training programs, pricing and competitor audits, and customer surveys to evaluate the quality of customer interactions. The resulting insights help organizations identify performance gaps and inform improvements in service delivery. The company is based in Broken Arrow, Oklahoma, and maintains a website at insightyoucanuse.com.

As a provider within the consumer services industry, Shoppers, Inc. functions as a third-party evaluator of customer experience and pricing for its clients. Its customer base comprises retailers, banks, and restaurants that rely on independent assessments to benchmark performance and guide training and strategy. The firm has earned an A+ rating from the Better Business Bureau, reflecting longstanding accreditation, and employs a small to mid-sized team.

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