Longstanding NYC presence Leverage Simon’s status as New York City’s oldest hardware store with showrooms in Manhattan and the Hamptons to position it as a premier source for high-end architectural hardware, kitchen and bath essentials to contractors, architects and designers seeking prestige and reliability.

Multi-channel web traffic Their use of multiple CMS and eCommerce platforms (Squarespace, Wix, WordPress, Wix eCommerce) indicates a willingness to experiment with digital channels; this presents opportunities to offer integrated digital marketing, website optimization, and eCommerce enhancements to boost online visibility and sales.

Mid-market revenue With annual revenue in the 10–25 million range and a lean to mid-market employee base, Simon’s could benefit from scaled supplier programs, procurement optimization, and value-added services that appeal to professional buyers while maintaining high-margin specialty product sales.

Showroom expansion New Hudson Square/SoHo showroom signals growth and ongoing investment in physical presence; sales enablement can focus on turnkey project collaboration, in-store design consultations, and WWB ( Works With Builders) partnerships to drive contract and designer-led deals.

Tech-driven service Adoption of tools like Sentry, Zendesk Chat, and cloud services suggests an openness to tech-enabled customer support and operations; propose solutions around omnichannel customer care, project quoting, and installation logistics to improve conversion and satisfaction for contractor and designer audiences.