Sinclair Customer Metrics Employee Directory
Market ResearchTexas, United States11-50 Employees
Sinclair Customer Metrics is a market research firm based in San Antonio, Texas, that specializes in measuring and analyzing customer and employee experiences. Founded in 1987, it draws on decades of measurement and consulting expertise to tailor programs that capture feedback on customer service, customer satisfaction, and workforce sentiment. Its work centers on gathering, analyzing, and reporting metrics that inform management decisions and performance improvement. Supported by a field network spanning more than 200,000 locations, the firm can accommodate programs of varying scale across the United States and abroad. The goal is to provide structured feedback and reporting tools that help organizations monitor and enhance customer interactions and employee satisfaction.
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