SIVOX Email Format

E-Learning ProvidersPennsylvania, United States11-50 Employees

SIVOX is a provider of e-learning solutions focused on voice recognition-driven simulation training for call centers. Its platform aims to improve information retention, reduce handling times, and enhance call quality by delivering real-time coaching, objective scoring, and immediate feedback within a secure, 24/7 training environment. The solution supports training agents on- or offsite, locally and globally, and emphasizes replicating agents’ desktops while protecting private customer data during training. Industry applications include financial services, healthcare, pharmaceutical, retail, telecom, and government, with a goal of standardizing training experiences, testing knowledge of policies and procedures, and certifying product and regulatory understanding. Based in the United States, the company operates from a location in Eagleville, Pennsylvania, and serves a range of clients through an immersive learning platform that targets improving employee performance and retention across customer-facing teams.

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