SMART Customer Solutions Employee Directory
Outsourcing and Offshoring ConsultingArizona, United States11-50 Employees
SMART Customer Solutions operates in the outsourcing and offshoring consulting space, drawing on a background rooted in contact centers. It is part of the ACCENT family of companies, whose origins lie in building and operating contact centers. The ACCENT group began in 1993 as a third-party call center for major midwestern corporations, with early work for Sears and General Electric, and later expanded to serve a global client base across a range of industries. It subsequently shifted to a management and investment model for contact centers, offering services related to mergers and acquisitions and the development of new centers. Based in Mesa, Arizona, SMART is a small- to mid-sized firm operating in this sector. As part of the ACCENT ecosystem, the company is connected to a history of supporting contact centers through development and investment activities, including mergers and acquisitions.
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