SMART Services Employee Directory

IT Services and IT ConsultingMichigan, United States11-50 Employees

SMART Services is an IT services and IT consulting firm based in Sterling Heights, Michigan. It has served the insurance sector since 1991 as an Insurance Automation Service Provider, working with independent agencies, MGAs, and regional and boutique carriers. The company emphasizes that clients should not have to act as their own IT department, focusing on helping policyholders, supporting producers, and keeping operations moving. As a small to midsize firm, SMART Services aims to help insurance organizations manage technology effectively.

SMART Services structures its offerings around four pillars: SMARTcloud, providing cloud-managed services to support stable operations; Security+, a cybersecurity capability tailored for the insurance industry; Automation Audit, which streamlines workflows and eliminates busywork; and Agent AI Foundation, which guides practical AI adoption with guardrails. This framework reflects a focused positioning within IT services and IT consulting for the insurance sector, prioritizing reliability, security, and efficient processes for agents and carriers.

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