SnapCall Employee Directory
Software DevelopmentÎle-de-France, France11-50 Employees
SnapCall is a software company based in Paris, France, that focuses on accelerating customer support through AI-enhanced video communication. Its platform integrates with popular service and ticketing systems, enabling instant video calls and additional features like SnapCall Clips to shorten resolution times and improve support effectiveness for agents and customers. The product is designed for organizations seeking faster, more empathetic assistance and higher satisfaction with support interactions, particularly those already using platforms such as Zendesk, ServiceNow, or Salesforce. The company operates in the software development industry and has a regional presence in Île-de-France, Paris. Notable recent developments include a partnership with Devialet to provide AI-powered video assistance for support, illustrating continued expansion of its service offerings and integrations. SnapCall has collaborated with other partners previously, including Glovo and LiveChat, highlighting its focus on enhancing customer communication and issue resolution across consumer and enterprise environments.
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