Sophelle Employee Directory
Business Consulting and ServicesMassachusetts, United States11-50 Employees
Sophelle is a business consulting and services firm that helps retailers innovate to improve customer experiences across store environments, digital channels, and the overall journey. By mapping the customer journey, it identifies key moments where the experience can be enhanced and advocates a holistic, cross-channel view of the brand that spans data, systems, and operations. The firm focuses on in-store management, digital commerce and marketing, and broader retail enterprise solutions, enabling a holistic approach to project delivery. With decades of experience guiding projects through the solution lifecycle, Sophelle emphasizes a transparent, on-time, on-budget approach to avoid surprises. Headquartered in Framingham, Massachusetts, with a New York office, the firm worked in April 2026 with a client to develop a loyalty program strategy spanning its brands.