South Carolina 811 Email Format

Public SafetySouth Carolina, United States51-200 Employees

South Carolina 811, also known as Palmetto Utility Protection Service, Inc. (PUPS), serves as the state's centralized one-call center that notifies member underground facility owners about planned excavations. This arrangement aims to improve safety and prevent damage to buried utilities across South Carolina. The organization traces its origins to 1978 and operates as a not-for-profit entity formed and funded by statewide member companies under the Underground Facility Damage Prevention Act, which became effective June 7, 2012. Its governance is provided by a board of directors drawn from facility operators and other damage-prevention stakeholders who are members of the association, and the organization is based in Columbia, South Carolina. 

Locate requests can be submitted by calling 811 or through the SC811 website, enabling coordination between those planning digging work and the owners of underground facilities who belong to the association. The company sits within the public safety industry and concentrates on damage prevention by ensuring communications about planned excavations reach the relevant facility owners. From its Columbia base, SC811 serves the statewide community of members as a mid-sized nonprofit organization.

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