Strategic Partnerships SMCT recently partnered with FBG Group, indicating openness to vendor relationships and managed services. This suggests sales opportunities around facility management, technical services, and ongoing support contracts with complementary providers.

Technology Stack SMCT uses a mix of commerce platforms (Craft Commerce, BigCommerce), mapping and analytics (ESRI), identity management (Microsoft Entra ID), and deployment tooling (Windows Autopilot). Opportunities exist to offer integrated digital experiences, e-commerce enhancements for memorial products, and security/compliance solutions.

Sustainability Fund A Preservation Fund allocation for perpetual site maintenance signals strong emphasis on long-term asset preservation. Potential sales angles include heritage conservation services, long-term facilities upkeep, and carbon or environmental stewardship solutions that align with government-backed preservation goals.

Public Entity As a government-related public entity under the Department of Health, SMCT may have procurement cycles and compliance requirements. This presents opportunities for framework agreements, tender-ready solutions, and value-driven proposals that address governance, risk management, and public accountability.

Care and Engagement SMCT emphasizes guiding families through long-term decisions and preserving history. This opens doors for customer experience enhancements, educational and memorial products, digital outreach platforms, and community engagement solutions that support empathetic service delivery.