Multi Location Growth Spalon Montage has expanded from a single Edina location to multiple facilities with a large staff, signaling a need for centralized operations, cross-location scheduling, unified guest data, and consistent marketing. A sales opportunity exists to offer an integrated platform that manages bookings, customer relationships, loyalty programs, and performance reporting across all sites, with smooth integration to Sirvoy and WordPress.

Guest Experience Legendary service is central to their culture, with ongoing emphasis on guest feedback and continual improvement. Opportunity to deliver guest-journey analytics, feedback collection, and personalized marketing to boost retention and spend, integrated with their existing booking and website stack.

Tech Modernization Their tech stack combines modern frontend concepts with legacy components (Module Federation, RequireJS, jQuery) and uses WordPress and Sirvoy for bookings. A chance to propose modernization, API-first integrations, performance optimization, and enhanced security across their platform, potentially as a managed service.

Procurement Power Significant revenue and a growing workforce imply substantial procurement needs for spa products, equipment, and facility services across locations. Opportunities include enterprise supplier partnerships, preferred vendor programs, bulk purchasing, and spend analytics to drive efficiency.

Talent and Culture A people-first, mission-driven culture signals demand for HR technology, learning and development, payroll and benefits, and employee engagement tools to sustain growth and maintain service standards.