SPOKE Email Format
TelecommunicationsAuckland, New Zealand11-50 Employees
Spoke operates in the telecommunications sector, offering tools that give regulated teams full oversight and governance of customer conversations across mobile devices and desk setups. Its Spoke Phone product logs and manages every call and message, helping eliminate blind spots in day-to-day customer interactions. Spoke Enlighten provides automated review of conversations against defined standards to identify coaching needs and support continuous improvement. The company serves organizations that must maintain compliant, traceable communications with customers, spanning calls, texts, and messaging on popular channels. Based in Auckland, New Zealand, SPOKE positions itself as a provider of visibility, control, and coaching capabilities for both mobile and desk-based communications. With a small-to-mid-sized team, it concentrates on regulated teams rather than broader consumer markets.