Tech Driven Care St. Christopher's relies on a mix of systems including EpicCare Ambulatory EMR, SAP SuccessFactors, SAP Tools, SQL and Citrix for operations. This setup creates opportunities to deliver interoperability and data analytics services, EMR optimization, cloud readiness, and cybersecurity hardening to support clinical decision making and operational efficiency.
People and Talent With a sizable workforce and the use of SAP SuccessFactors, there is opportunity to enhance talent acquisition, onboarding, performance management, and workforce analytics. Propose enterprise wide HR process automation, learning and development, and caregiver recruitment strategies in pediatric settings.
Revenue Pulse The hospital's revenue range indicates a need for revenue cycle optimization, payer negotiation support, and value based care enablement. Solutions could include medical coding optimization, billing workflow automation, patient access improvements, and analytics to monitor cost to care in pediatrics.
Strategic Growth As part of Tower Health and a Drexel University partnership, there is potential for joint procurement programs, education collaborations, and research initiatives. Propose enterprise wide vendor management, implementation of collaborative platforms, and patient data sharing that complies with privacy and security requirements.
Patient Experience Family centered pediatric care can benefit from patient and family engagement tools, telehealth, remote monitoring, and digital patient portals integrated with EpicCare. Propose patient engagement platforms, digital intake, and telemedicine workflow enhancements to differentiate in a competitive pediatric market.