Stevens Communications, Inc
IT Services and IT ConsultingIllinois, United States11-50 Employees
Stevens Communications, Inc. is a Chicago, Illinois-based IT services and IT consulting firm that focuses on helping contact centers operate more effectively. The company sells, implements, and supports systems for call center recording, quality assurance, workforce scheduling, and performance analytics. Its engagements cover the full lifecycle from deployment to ongoing support, with an emphasis on efficient, practical solutions. Clients measure success by factors such as regulatory compliance, service levels, agent and supervisor performance, workforce efficiency, dispute resolution capabilities, and overall business performance, areas Stevens aims to address through its offerings. As a small-to-mid-sized firm in the IT services sector, Stevens provides cost-effective implementations for its customers.