Strategic Soft Skills Institute Employee Directory

Professional Training and CoachingNew Hampshire, United States11-50 Employees

You’re great at the work. The people side keeps costing you talent.
For 50 years, we’ve shown functional leaders how to handle conflict, miscommunication, and trust issues before good people walk.

Together, we make everything human work better.

For 50 years, we’ve helped functional leaders address the people issues that derail teams and results. We work with leaders who are excellent at the work itself but are tired of losing good people, fighting the same conflicts, and watching productivity vanish in a dysfunctional environment.

We focus on the everyday human dynamics that most organizations ignore:  
- How conversations actually happen (or don’t)  
- How decisions are made and communicated  
- How trust is built, broken, and repaired  
- How meetings, feedback, and conflict either move work forward or grind it to a halt  

Our approach combines decades of research with practical tools leaders can use immediately. We don’t teach theory in a vacuum. We partner with you on real situations—difficult conversations, fractured teams, stalled initiatives—and help you change the behaviors and patterns underneath them.

What we do:  
- Help functional and technical leaders lead people as well as they lead work  
- Diagnose and address the specific behaviors that make a team feel “dysfunctional”  
- Improve retention by making the environment one where top performers actually want to stay  
- Turn communication, collaboration, and trust into tangible performance gains

If you’re a functional leader who’s great at the work but exhausted by the people side, we’re here to work on it with you—together, until everything human works.

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