Supportwave

IT Services and IT ConsultingEngland, United Kingdom51-200 Employees

Supportwave is a London-based IT services and IT consulting company that leverages AI to support enterprise technology operations. It aims to help organizations scale global technology teams, accelerate software delivery, and stabilize IT operations by applying artificial intelligence where it yields real, measurable results. Its Global Tech Talent as a Service offering embeds pre-vetted software developers and IT support engineers into client teams—onsite or remote—and can deploy in days, with the company handling sourcing, vetting, and compliance.

The firm also provides AI-enabled IT helpdesk support that pairs AI-driven triage with dedicated engineers to improve issue resolution times, with options for 9/5, 24/5, or 24/7 coverage and SLA accountability. Client outcomes highlighted by the company include embedded global teams in days, faster software delivery, and significantly quicker IT issue resolution, along with enterprise-grade security and governance. Supportwave operates across the UK, US, EU, and South Africa, and in August 2025 it launched a conversational interview platform intended to enhance technical hiring for enterprise clients.

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