Coop Purchasing Leverage SURF’s cooperative ownership by presenting a bundled IT services program that spans multiple member institutions. Position as a single contract with standardized SLAs for managed services, cloud hosting, cybersecurity, and collaboration tooling, enabling scale and cost efficiencies across universities and research centers. Target buyer personas include IT directors and procurement leads at member institutions, with a compelling case for group-negotiated pricing and reduced procurement friction.

Security Compliance Security and privacy readiness aligns with NIS2 and privacy analytics needs. Propose a NIS2 gap assessment and ongoing compliance program, including risk reviews, incident response planning, and security monitoring services. Use Piwik PRO Core to demonstrate privacy-focused analytics, data governance, and compliant reporting to researchers and students.

Device Management Cross-platform device management opportunity. SURF already uses Microsoft Intune, AppleScript, and Bash, indicating a need for unified endpoint management across Windows and macOS. Offer enhanced MDM onboarding, patch management, software deployment, and automation workflows to reduce manual toil and improve security baselines for lab devices, staff, and students.

Content Analytics Content and analytics modernization. With CKEditor, Adobe Creative Suite, and Piwik PRO Core, there's a path to modern CMS workflows, digital asset management, and privacy-friendly analytics. Propose services to customize CMS pipelines for institutions, streamline content publishing, optimize digital experiences for students and researchers, and build integrated analytics dashboards.

AI Innovation AI-enabled innovation platform for education and research. As SURF emphasizes continuous innovation and knowledge sharing, propose AI-driven workflow automation, data science collaboration tooling, and pilot programs to demonstrate ROI. Offer training and governance frameworks to ensure responsible AI use across member institutions, with scalable expansion through SURF's cooperative model.