SurveySparrow Employee Directory
Software DevelopmentCalifornia, United States201-500 Employees
SurveySparrow is a mid-sized software development company based in Palo Alto, California, offering an AI-powered customer experience platform. The platform consolidates feedback from surveys, social media, reviews, support conversations, call data, and operational systems into a single view and turns it into actionable insights. The product helps teams connect these insights to daily operations to decide what to fix, improve, and build next, driving measurable improvements in customer satisfaction and retention. It supports a continuous feedback system aimed at growth, rather than a standalone feedback program. A notable development in 2025 was the launch of SparrowDesk, expanding the platform's capabilities.