SurveySquare with ActionTracker
Market ResearchUnited States2-10 Employees
We Are: • SurveySquare, a customer experience management software company. What we do: • We specialize in Customer Retention, Sales Leads and promote POSITIVE Social Media Reviews to grow your business. How we do it: • Our Customer Feedback Surveys gather constant feedback about their experience with every touch point with your company. • Our Employee Surveys measure employee engagement. • The ActionTrackerTM allows your team to respond to your customer issues or requests eliminating the use of spreadsheets or manual tracking. • Our Surveys promote positive comments on your Social Media sites, while sending negative comments to the ActionTrackerTM for resolution. • SCORECARD and Trend Reports easily track your high performers and identify your low performers for coaching. • Generate Sales Leads from your existing customers with branded emails that link back to your website pages. This feature alone makes your ROI in weeks not months! We Provide: Turn Key solution that puts lead generation and customer retention on Auto-Pilot. Fully Hosted – you do not spend your resources on Hardware or Software. First Class Support via email, online or phone. Peace of Mind, in real time, monitored by you, all on a single platform!