SurveySquare with ActionTracker

Market ResearchKansas, United States0-1 Employees

SurveySquare with ActionTracker operates in the market research sector as a customer experience management software provider. Its offerings focus on retaining customers, generating sales leads, and encouraging positive social media reviews, while routing negative feedback to a centralized ActionTracker for follow-up. The company emphasizes a turnkey, hosted platform that aims to automate lead generation and customer retention, with real-time visibility and support to manage issues without relying on spreadsheets or manual processes.

Based in Overland Park, Kansas, the company positions itself as a provider of integrated, end-to-end feedback and engagement solutions. Its product suite includes customer and employee surveys, sentiment-driven workflow for issue resolution, and tools to track performance and coaching needs, with a stated goal of improving ROI by converting existing customers into leads and enhancing online reputation. The business operates within the market research industry and appears focused on small-to-medium enterprises seeking operational automation and data-driven customer insights.

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