Security & Resilience Recent ransomware and security breach incidents highlight the need for robust cybersecurity, ongoing threat monitoring, and incident response planning. TAD could benefit from a security health check, vulnerability management, secure hosting, and disaster recovery services tailored to government data and public portals.

Digital Service Expansion A new appraisal district website launched in 2024, with ongoing public-facing services for exemptions and protests, presents an opportunity to enhance the digital taxpayer experience. Propose modernizing the public portal, automated forms, status tracking, and mobile-friendly interfaces, with integrations to SendGrid and Twilio for communications.

ERP & Portal Integration TAD uses Odoo for ERP alongside a Joomla-based website, suggesting opportunities to streamline workflows by integrating the ERP with the public portal, automated exemption processing, and notifications. Additional value could come from API integrations, dashboards, and stakeholder CRM capabilities.

Public Sector Compliance Operating under the Texas Property Tax Code with multiple taxing units and a board governance structure implies strict procurement, data privacy, and regulatory compliance needs. Offer vendor risk management, security frameworks, and compliance-ready solutions that align with public-sector procurement processes.

Data & Insights With responsibility across multiple jurisdictions and mid-sized agency scale, there is potential to deploy analytics for valuation trends, exemptions eligibility, and performance metrics. Propose BI dashboards, data governance, and predictive insights to support decision-making for taxing units and internal efficiency.