Strategic Positioning TSSSB is a subsidiary of Telekom Malaysia and operates as a one-stop customer service hub for TM Group. This creates an opportunity to cross-sell ICT products and services to TM Group customers through established TMpoint outlets and the TM ecosystem.

Channel Network With over 100 ISO certified TMpoint outlets nationwide serving as primary service and bill payment channels, there is a scalable wholesale and B2B sales channel to expand add-on services, device bundles, and managed IT offerings.

Growth Opportunitie Revenue size indicates a small-to-mid market footprint, suggesting room to upsell higher-value ICT solutions, managed services, and enterprise-grade connectivity to SMEs and mid-market clients within Malaysia.

Tech Stack Usage of Salesforce Marketing Cloud Account Engagement points to readiness for data-driven marketing, lead nurturing, and targeted campaigns to TMpoint customers and TM Group product audiences.

Partnership Potential Close collaboration with TM Group, vendors, and partners positions TSSSB as a gateway for co-branded offerings, channel partnerships, and joint go-to-market initiatives that leverage existing relationships.