Extensive Customer Base With over 100 ISO-certified TMpoint outlets nationwide, Telekom Sales & Services has a broad and established distribution channel, providing ample opportunities to introduce new ICT and telecommunication products directly to a large customer base.

Strong Industry Presence As a wholly-owned subsidiary of Telekom Malaysia operating within the competitive telecommunications sector, TSSSB is well-positioned to leverage brand recognition and existing relationships to upsell innovative services and technology solutions.

Technological Adoption Utilizing Salesforce Marketing Cloud Account Engagement indicates a focus on targeted marketing campaigns, presenting opportunities for tailored B2B and B2C solutions to enhance customer engagement and sales conversions.

Customer Service Focus TSSSB’s role as a comprehensive customer service provider creates a platform to introduce complementary IT and security solutions, capitalizing on the trust built through its service channels to expand into higher-margin technology offerings.

Market Expansion Potential Operating within a growing telecommunications industry with a sizeable workforce and a revenue range of up to $10 million, TSSSB has room to expand its product portfolio, presenting opportunities for innovative product partnerships and strategic collaborations.