Teleperformance Philippines

Outsourcing and Offshoring ConsultingMakati, Philippines10001+ Employees

Teleperformance Philippines operates as part of a global leader in outsourced omnichannel customer experience management, serving large enterprises across diverse industries. It provides a range of services—from customer care and technical support to customer acquisition, consulting and analytics, and digital integrated business services—designed to foster reliable, flexible, and intelligent customer interactions. Based in Makati, the operation began in the Philippines in 1996 and has since developed a sizable offshore footprint across the country, with multiple sites and a large workforce. The company emphasizes high security and quality standards and employs its own deep learning technology to optimize global service delivery.

Its client base comprises major organizations seeking offshore contact center capabilities to manage customer interactions at scale. The firm has been recognized with industry accolades, including Frost & Sullivan's Asia Pacific Contact Center Outsourcing Service Provider of the Year award for 2012–2018 and Great Place to Work certifications in 2018 and 2019. In 2020, Teleperformance Philippines announced expansion, opening a new site in Bacoor, Cavite and starting expansion in Quezon City, with plans to create at least 3,000 regular jobs.

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