Telerain Inc. Email Format

TelecommunicationsCalifornia, United States51-200 Employees

Telerain Inc. is a mid-sized telecommunications company based in La Jolla, California. It provides Telerain Cloud Contact Center, a cloud-based platform for on-demand contact handling and agent management. The platform has supported call centers for more than ten years, offering capabilities for routing customer interactions and managing agent workflows, along with training, workforce management, quality assurance, and feedback collection tools.

It serves call centers of varying sizes that seek to improve customer experiences while reducing operating costs and maintaining a competitive position in their markets. The company operates within the telecommunications industry as a provider of cloud contact center technology that supports both customer interactions and agent performance.

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