Tethr Employee Directory
Software DevelopmentTexas, United States11-50 Employees
Tethr is a software development firm based in Austin, Texas, now operating as part of Capacity. Capacity provides an omnichannel support automation platform that serves as a broad solution for customer service operations. The platform leverages AI, including practical and generative approaches, to reduce support costs, improve access to knowledge, and increase efficiency. Capacity counts more than 20,000 companies among its clients, reflecting its reach in the customer-support space. Tethr's integration places it within Capacity's expanding portfolio, which has added capabilities through acquisitions in areas such as analytics, agent assistance, and quality assurance. In May 2026 Capacity launched the AI Analytics Assistant.
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