Insights

Chapter Network The Compassionate Friends operates nearly 600 chapters across all U.S. states plus DC, Puerto Rico, and Guam, with a global presence in 30+ countries. This wide distributed model creates needs for scalable donor management, volunteer coordination, multi-channel fundraising campaigns, and chapter-level reporting. Opportunity: offer a centralized CRM with multi-tenant access, chapter segmentation, grant tracking, fundraising templates, and onboarding/training programs for volunteers.

Digital Engagement The organization launched an online confidential helpline in 2020 and uses live chat tooling (Tawk.to) in its tech stack, indicating appetite for digital support channels. Opportunity: pitch modern customer engagement platforms, secure chat integration with CRM, self-service knowledge base, and analytics to measure reach and outcomes; potential upsell to chatbots, automation, and donor follow-ups.

Fundraising Partnerships With revenue in the mid-range (25โ€“50M) and active partnerships like the Emily Dahl Foundation since 2019, TCF has established foundation and donor networks. Opportunity: introduce grants management, donor analytics, and programmatic fundraising solutions, plus corporate sponsorship and cause-marketing platforms tailored to national and chapter-based campaigns.

Technology Modernization Tech stack includes Open Graph, MySQL, Tawk.to, UPS, Google Maps, Tailwind CSS, Google Analytics, Gravity Forms, suggesting varied systems. There is potential to consolidate data, integrate CRM with marketing automation, optimize forms, and improve data governance and security for sensitive bereavement data.

Leadership Growth A new Chief Executive Officer was appointed in Oct 2025, indicating strategic evolution and potential readiness for enterprise-scale partnerships and digital transformation initiatives. Opportunity: engage at the executive level with scalable software solutions, consulting services, and long-term sponsorship opportunities aligned with growth strategies.

The Compassionate Friends Tech Stack

The Compassionate Friends uses 8 technology products and services including Open Graph, MySQL, Tawk.to, and more. Explore The Compassionate Friends's tech stack below.

  • Open Graph
    Content Management System
  • MySQL
    Database
  • Tawk.to
    Live Chat
  • UPS
    Logistics
  • Google Maps
    Maps
  • Tailwind CSS
    UI Frameworks
  • Google Analytics
    Web Analytics
  • Gravity Forms
    Web Platform Extensions

The Compassionate Friends's Email Address Formats

The Compassionate Friends uses at least 1 format(s):
The Compassionate Friends Email FormatsExamplePercentage
First@compassionatefriends.orgJohn@compassionatefriends.org
93%
FLast@compassionatefriends.orgJDoe@compassionatefriends.org
5%
Last@compassionatefriends.orgDoe@compassionatefriends.org
2%

Frequently Asked Questions

Where is The Compassionate Friends's headquarters located?

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The Compassionate Friends's main headquarters is located at 1000 Jorie Boulevard Suite 140 Hinsdale, Illinois United States. The company has employees across 4 continents, including North AmericaEuropeAfrica.

What is The Compassionate Friends's official website and social media links?

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The Compassionate Friends's official website is compassionatefriends.org and has social profiles on LinkedIn.

What is The Compassionate Friends's SIC code NAICS code?

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The Compassionate Friends's SIC code is 8099 - Health and Allied Services, Not Elsewhere Classified NAICS code is 813 - Religious, Grantmaking, Civic, Professional, and Similar Organizations.

How many employees does The Compassionate Friends have currently?

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As of June 2026, The Compassionate Friends has approximately 88 employees across 4 continents, including North AmericaEuropeAfrica. Key team members include Chief Executive Officer: S. O.President: C. M.President And Trustee, The Compassionate Friends Foundation: J. S.. Explore The Compassionate Friends's employee directory with LeadIQ.

What industry does The Compassionate Friends belong to?

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The Compassionate Friends operates in the Non-profit Organizations industry.

What technology does The Compassionate Friends use?

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The Compassionate Friends's tech stack includes Open GraphMySQLTawk.toUPSGoogle MapsTailwind CSSGoogle AnalyticsGravity Forms.

What is The Compassionate Friends's email format?

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The Compassionate Friends's email format typically follows the pattern of First@compassionatefriends.org. Find more The Compassionate Friends email formats with LeadIQ.

The Compassionate Friends

Non-profit OrganizationsIllinois, United States51-200 Employees

The Compassionate Friends is a nonprofit organization providing personal comfort, hope, and support to families who have lost a child or other close relative, helping them navigate the grieving process. Its roots trace to a 40-plus-year history in England, where a chaplain brought grieving parents together and helped form The Society of the Compassionate Friends; the group later established a presence in the United States and was incorporated in Illinois in 1978. The organization is based in Hinsdale, Illinois, and operates as a mid-sized nonprofit with a broad nationwide network.

Its services are aimed at bereaved parents, siblings, grandparents, and other family members who seek friendship, understanding, and guidance from local chapters or the national office during the natural grieving process. The Compassionate Friends maintains nearly 600 chapters across all states plus Washington, D.C., Puerto Rico, and Guam, and has a global presence in more than 30 countries. In October 2025, the organization appointed Andy McNiel as Chief Executive Officer.

Section iconCompany Overview

Headquarters
1000 Jorie Boulevard Suite 140 Hinsdale, Illinois United States
SIC Code
8099 - Health and Allied Services, Not Elsewhere Classified
NAICS Code
813 - Religious, Grantmaking, Civic, Professional, and Similar Organizations
Employees
51-200

Section iconFunding & Financials

  • $25M$50M

    The Compassionate Friends's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $25M$50M

    The Compassionate Friends's revenue is estimated to be in the range of $25M$50M

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