The Crossroads Group, Inc. Employee Directory
Market ResearchTexas, United States51-200 Employees
Based in Keller, Texas, The Crossroads Group, Inc. is a mid-sized market research firm founded in 2003. The company designs and conducts survey programs to capture the voice of patients and other stakeholders and to present findings in a way that supports follow-up actions across levels of an organization. Its healthcare focus spans community health centers, rural clinics, health departments, and other primary care settings, while also serving pharmacies, specialty care centers, emergency rooms, and hospitals. The firm administers roughly eighty ongoing survey projects across the United States and reports a high client-retention rate for patient surveys, reflecting continuity of service and value. In February 2025, The Crossroads Group partnered with StatPrime Pty to share industry insights on patient experience and provide benchmarking data.