Insights

Expanding Physical Presence The Fragrance Shop is actively opening new store locations across the UK, including in Edinburgh, Coventry, and recently on Cambridge Street, offering multiple touchpoints for in-store sales and personalized customer engagement.

Digital Innovation The company has invested in advanced AI-driven and algorithmic scent creation platforms, such as the partnership with EveryHuman, which can be leveraged to offer unique personalized fragrance experiences and upsell premium products.

Luxury and Niche Focus With a focus on premium and luxury fragrances and a recent introduction of a niche fragrance concept, there is a significant opportunity to tailor high-end marketing campaigns and exclusive product bundles for affluent customers.

Customer Loyalty & Charity Their consistent high customer satisfaction and ongoing support for charitable initiatives like Rays of Sunshine present opportunities for targeted loyalty programs and brand-enhancing CSR campaigns to boost customer retention.

Market Trend Positioning By collaborating on trend reports focusing on neo-gourmands and unusual scent profiles, The Fragrance Shop can capitalize on emerging fragrance trends by promoting and marketing innovative products aligned with current consumer preferences.

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The Fragrance Shop Tech Stack

The Fragrance Shop uses 8 technology products and services including AB Tasty, WP Rocket, Bloomreach, and more. Explore The Fragrance Shop's tech stack below.

AB Tasty
A/B Testing
WP Rocket
Caching
Bloomreach
Content Management System
Microsoft Dynamics
Enterprise Resource Planning
jQuery
Javascript Libraries
jQuery Migrate
Javascript Libraries
HTML
Programming Languages
Microsoft ASP.NET
Web Frameworks

Media & News

The Fragrance Shop's Email Address Formats

The Fragrance Shop uses at least 1 format(s):

The Fragrance Shop Email Formats	Example	Percentage
First.Last@thefragranceshop.co.uk	John.Doe@thefragranceshop.co.uk	69%
First@thefragranceshop.co.uk	John@thefragranceshop.co.uk	14%
FirstL@thefragranceshop.co.uk	JohnD@thefragranceshop.co.uk	9%
Last_First@thefragranceshop.co.uk	Doe_John@thefragranceshop.co.uk	8%

Frequently Asked Questions

Where is The Fragrance Shop's headquarters located?

The Fragrance Shop's main headquarters is located at Trafford Park, Manchester, GB. The company has employees across 6 continents, including EuropeAsiaNorth America.

What is The Fragrance Shop's phone number?

You can contact The Fragrance Shop's main corporate office by phone at

+44-161-468-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is The Fragrance Shop's official website and social media links?

The Fragrance Shop's official website is thefragranceshop.co.uk and has social profiles on LinkedIn.

What is The Fragrance Shop's NAICS code?

The Fragrance Shop's NAICS code is 44-45 - Retail Trade.

How many employees does The Fragrance Shop have currently?

As of October 2025, The Fragrance Shop has approximately 1K employees across 6 continents, including EuropeAsiaNorth America. Key team members include Chief Strategy & Growth Officer: B. H. R.Chief Operating Officer: J. H.Chief Operating Officer: J. H.. Explore The Fragrance Shop's employee directory with LeadIQ.

What industry does The Fragrance Shop belong to?

The Fragrance Shop operates in the Retail industry.

What technology does The Fragrance Shop use?

The Fragrance Shop's tech stack includes AB TastyWP RocketBloomreachMicrosoft DynamicsjQueryjQuery MigrateHTMLMicrosoft ASP.NET.

What is The Fragrance Shop's email format?

The Fragrance Shop's email format typically follows the pattern of First.Last@thefragranceshop.co.uk. Find more The Fragrance Shop email formats with LeadIQ.

When was The Fragrance Shop founded?

The Fragrance Shop was founded in 1995.

The Fragrance Shop

RetailUnited Kingdom1001-5000 Employees

The Fragrance Shop is an authorised distributor of some of the world's most desirable and globally recognised brands. We are the UK's largest independent retailer of premium and luxury fragrances.

At The Fragrance Shop we are First For Fragrance - making highly aspirational and luxury fragrance accessible to all. We are a Feefo Platinum Trusted Service Award well known for our fantastic customer service, consistently scoring in excess of 98% customer satisfaction.

With over 200 successful stores across the UK, we also have a strong online presence at www.thefragranceshop.co.uk.

Since 2012 we have been in partnership with Rays of Sunshine, donating 5p from every transaction to the charity that grants magical wishes to terminally ill children every day. To date, we have raised over £1,200,000.