The KPI Institute Email Format
Research ServicesVictoria, Australia201-500 Employees
The KPI Institute is a mid-sized research organization focused on business performance. It conducts research programs across twelve practice domains, including strategy and KPIs, employee performance, customer service, and innovation performance. Insights are disseminated through publications, subscription services, and a knowledge platform available to registered members. Global deployment support is provided through training and advisory services. Based in Melbourne, Victoria, Australia, the institute conducts its research, education, and advisory activities globally. It developed the first KPI Management Framework and operates smartKPIs.com, an online portal that catalogs documented KPI examples.