The Retail Equation

Software DevelopmentCalifornia, United States51-200 Employees

Predictive Analytics | Return Authorization | Retail Return Fraud | Customer Experience. Our predictive analytics issue real-time return authorization and reduce retail return fraud and shrink. Less restrictive than blanket return policies, TRE predictive analytics improve the customer experience. Solutions from The Retail Equation (TRE) optimize revenue and margin by shaping behavior in every consumer transaction. The solutions focus on revenue optimization, direct-to-consumer messaging, real-time alerts, return fraud prevention, employee fraud detection, ORC identification, and loss prevention predictive analytics. Our use of Big Data increases the value of each consumer visit. This yields immediate financial payback—increasing store comps and reducing retail shrink—with significant ROI. Our software-as-a-service solutions enhance the customer experience in more than 34,000 retail stores composed of a diverse base of specialty, department, sporting goods, auto parts, grocery and other retailers. We are the industry expert in retail returns and return fraud and publish research throughout the year. Our annual Consumer Returns Survey report incorporates the independent research of the National Retail Federation and breaks down the information into useful topics such as the size of the retail fraud problem in the US and Canada, its impact on jobs and lost tax revenue, common fraud types, and more. Please follow us on LinkedIn and SlideShare to stay informed of our ongoing research into return trends.

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