Insights

Strong Community Engagement The Silver Line has established a highly engaged volunteer network with over 4,500 active Silver Line Friends making regular calls, and group activities like Silver Circles. This deep engagement indicates a receptive audience for technology solutions that enhance volunteer coordination, outreach, and community-building efforts.

High Service Demand Receiving around 10,000 calls weekly, predominantly during nights and weekends, highlights a persistent need for loneliness and social support services among older adults. Sales opportunities exist in providing scalable communication platforms or AI-driven call management tools to optimize service delivery during peak times.

Digital Infrastructure The use of diverse technologies such as Azure Monitor, Microsoft IIS, and WordPress suggests an openness to adopting new digital solutions. This provides a potential avenue for selling cloud-based analytics, security enhancements, or content management systems tailored to non-profit operations.

Funding and Revenue Growth With an annual revenue under 1 million dollars primarily reliant on donations, The Silver Line could benefit from technological solutions that increase operational efficiency or enhance fundraising efforts through digital campaigns, donor management, and targeted outreach.

Partnership and Expansion Active collaborations with organizations like Age UK, Pavers Foundation, and One Traveller indicate opportunities for strategic technology integrations or joint initiatives to expand service reach, improve volunteer engagement, and develop new support channels for older populations.

The Silver Line Tech Stack

The Silver Line uses 8 technology products and services including Azure Monitor, WordPress, Twemoji, and more. Explore The Silver Line's tech stack below.

  • Azure Monitor
    Analytics
  • WordPress
    Content Management System
  • Twemoji
    Font Scripts
  • Windows Server
    Operating Systems
  • X-XSS-Protection
    Security
  • jPlayer
    Video Players
  • HTTP/3
    Web & Portal Technology
  • Microsoft IIS
    Web Servers

The Silver Line's Email Address Formats

The Silver Line uses at least 1 format(s):
The Silver Line Email FormatsExamplePercentage
First.Last@thesilverline.org.ukJohn.Doe@thesilverline.org.uk
40%
FLast@thesilverline.org.ukJDoe@thesilverline.org.uk
15%
First@thesilverline.org.ukJohn@thesilverline.org.uk
5%
First.Last@thesilverline.org.ukJohn.Doe@thesilverline.org.uk
40%

Frequently Asked Questions

What is The Silver Line's official website and social media links?

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The Silver Line's official website is thesilverline.org.uk and has social profiles on LinkedIn.

What is The Silver Line's NAICS code?

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The Silver Line's NAICS code is 813 - Religious, Grantmaking, Civic, Professional, and Similar Organizations.

How many employees does The Silver Line have currently?

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As of December 2025, The Silver Line has approximately 201 employees across 3 continents, including EuropeAsiaSouth America. Key team members include Director: J. G.Director: P. F.Director Of Policy And Communications: S. C.. Explore The Silver Line's employee directory with LeadIQ.

What industry does The Silver Line belong to?

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The Silver Line operates in the Non-profit Organizations industry.

What technology does The Silver Line use?

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The Silver Line's tech stack includes Azure MonitorWordPressTwemojiWindows ServerX-XSS-ProtectionjPlayerHTTP/3Microsoft IIS.

What is The Silver Line's email format?

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The Silver Line's email format typically follows the pattern of First.Last@thesilverline.org.uk. Find more The Silver Line email formats with LeadIQ.

When was The Silver Line founded?

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The Silver Line was founded in 2013.

The Silver Line

Non-profit OrganizationsEngland, United Kingdom201-500 Employees

The Silver Line Helpline provides three functions to support older people:

-	A sign-posting service to link them into the many, varied services that exist around the country
-	A befriending service to combat loneliness
-	A means of empowering those who may be suffering abuse and neglect, if appropriate to transfer them to specialist services to protect them from harm

Since our national launch, The Silver Line Helpline has received over 2 million calls. Over two-thirds of these calls were made overnight or at weekends when no other helpline is available for older people who may be lonely, isolated or confused. We now receive around 10,000 calls every week from lonely and isolated older people; with 53% of callers saying they have literally no-one else to speak to.

Over 4,500 volunteer Silver Line Friends are making regular weekly friendship calls to older people.  We have Silver Circles, group calls for people with shared interests.

We rely entirely on voluntary donations to cover the cost of calls to the helpline, The Silver Line’s friendship services, and all other costs.

Section iconCompany Overview

NAICS Code
813 - Religious, Grantmaking, Civic, Professional, and Similar Organizations
Founded
2013
Employees
201-500

Section iconFunding & Financials

  • $1M

    The Silver Line's revenue is estimated to be in the range of $1M

Section iconFunding & Financials

  • $1M

    The Silver Line's revenue is estimated to be in the range of $1M

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