ThinkOwl Employee Directory
Software DevelopmentFlorida, United States11-50 Employees
ThinkOwl provides a cloud-based SaaS platform for customer support that unifies ticket management, client engagement, and AI-driven automation. The solution supports omnichannel interactions, automates routine tasks, and delivers analytics with real-time KPI insights across topics, teams, and channels. It also emphasizes security through ISO certification and is designed to scale for businesses across various industries. Headquartered in Orlando, Florida, ThinkOwl operates in the software development sector and serves a global user base, with more than 5,000 users. As a smaller, growth-oriented provider, it prioritizes ongoing product development to extend its capabilities. A recent development is the March 2026 integration with LangFlow, expanding interoperability with language-model platforms.
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