Insights

Reservation depth Topaz provides 24/7 reservation sales and acts as an extension of a hotel's in-house team, highlighting ongoing sales opportunities for boosting direct bookings and reducing frontline workload.

High conversion With a 90% conversion rate on bookable calls, emphasize their proven effectiveness in turning inquiries into reservations, presenting a strong ROI case to prospective hotel partners.

AI driven Leveraging Ressie, an AI-powered virtual assistant and agent-assisted live chat, they can increase direct bookings on hotel websites and booking engines, offering a scalable tech-enabled sales channel.

Integrated tech C5 Universal Call Center Interface and CRS integrations suggest compatibility with common property management and booking systems, implying upsell and efficiency gains for hotels investing in your platform.

Brand alignment Deep knowledge of hotel brands and local amenities positions Topaz as a premium partner for hotels seeking consistent guest experiences, enabling targeted cross-sell opportunities and brand-specific upsell packages.

Similar companies to Topaz Services- Hotel Contact Center

Topaz Services- Hotel Contact Center Tech Stack

Topaz Services- Hotel Contact Center uses 8 technology products and services including html5media, Amazon Web Services, WordPress, and more. Explore Topaz Services- Hotel Contact Center's tech stack below.

Topaz Services- Hotel Contact Center's Email Address Formats

Topaz Services- Hotel Contact Center uses at least 2 email formats:
Topaz Services- Hotel Contact Center Email FormatsExamplePercentage
FLast@topazservices.comJDoe@topazservices.com
74%
First@topazservices.comJohn@topazservices.com
26%

Frequently Asked Questions

What is Topaz Services- Hotel Contact Center's phone number?

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You can contact Topaz Services- Hotel Contact Center's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Topaz Services- Hotel Contact Center's official website and social media links?

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Topaz Services- Hotel Contact Center's official website is topazservices.com and has social profiles on LinkedIn.

How much revenue does Topaz Services- Hotel Contact Center generate?

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As of August 2026, Topaz Services- Hotel Contact Center's annual revenue is estimated to be $25M - $50M.

What is Topaz Services- Hotel Contact Center's NAICS code?

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Topaz Services- Hotel Contact Center's NAICS code is 7211 - Traveler Accommodation.

How many employees does Topaz Services- Hotel Contact Center have currently?

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As of August 2026, Topaz Services- Hotel Contact Center has approximately 35 employees across 3 continents, including North America, Europe and Asia. Key team members include Reservation Agent: K. C., Reservations Agent: T. F. and Top Service: E. P. Explore Topaz Services- Hotel Contact Center's employee directory with LeadIQ.

What industry does Topaz Services- Hotel Contact Center belong to?

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Topaz Services- Hotel Contact Center operates in the Hospitality industry.

What technology does Topaz Services- Hotel Contact Center use?

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Topaz Services- Hotel Contact Center's tech stack includes html5media, Amazon Web Services, WordPress, Shopify, Amazon Simple Email Service, Google Workspace, Yoast SEO and Adobe Fonts.

What is Topaz Services- Hotel Contact Center's email format?

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Topaz Services- Hotel Contact Center's email format typically follows the pattern of FLast@topazservices.com. Find more Topaz Services- Hotel Contact Center email formats with LeadIQ.

When was Topaz Services- Hotel Contact Center founded?

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Topaz Services- Hotel Contact Center was founded in 1986.
Topaz Services- Hotel Contact Center logo

Topaz Services- Hotel Contact Center

HospitalityCalifornia, United States11-50 Employees

Topaz Services- Hotel Contact Center operates in the hospitality sector and is based in Mill Valley, California. It describes its role as an extension of a hotel's in-house team, handling guest reservations and inquiries around the clock to support front-desk operations. Its reservation sales agents focus on creating connections with callers and converting inquiries into bookings, while maintaining knowledge of a hotel's brand and local amenities. The company counts Pacifica Hotels, Paramount Hotels, Luxe Hotels, Hotel Zaza, Piazza Hospitality, and Scholar Hotel Group among its hotel partners.

Its service offering includes AI-enabled guest interactions and live chat that can be integrated into a hotel's website and booking engine, with a management interface designed to work with central reservation systems. The firm reports a bookable-call conversion rate of about 90 percent, reflecting its emphasis on direct bookings and guest care.

Section iconCompany Overview

Phone number
NAICS Code
7211 - Traveler Accommodation
Founded
1986
Employees
11-50

Section iconFunding & Financials

  • $25M - $50M

    Topaz Services- Hotel Contact Center's revenue is estimated to be in the range of $25M - $50M

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